Customer Ratings & Reviews

I highly recommend to buy this product. It works exceptionally good.

Don't think about but it just buy it. Worth the price

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

Tv went out and being under warranty they brought a replacement to my home!!

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

I love the geeks. It's such a cool thing to have apart of the buying experience.

I had to use mine and they were courteous and processed my claim quickly

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

Don't know haven't had to use it. Thats a good thing

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC