Customer Ratings & Reviews

We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

Have yet to need a replacement or help with setup but I appreciate the option

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

Haven’t had to use them in a while but always reliable and a must for a tv

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

Very useful when I had an issue with a product I had to return.

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

Love it! Always go with a samsung when it comes to electronically devices

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

I don’t mind spending the extra money to have peace of mind knowing that if I have an issue after the factory warranty runs out that I will be able to still receive repairs or a replacement!

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.