Customer Ratings & Reviews

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

I haven’t had to use it yet, but it seems clear and straightforward.

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

The five year warranty is great They do what they say

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

5 years protection, nce to work with, good customer support.

Always happy with geek squad great customer service

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Geek extended warranty is a great addition to ensure a few years of maintenance free.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.