Customer Ratings & Reviews

I don't have a review for this one, hope I never need The geek squad

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

They def took great care of our items when delivering and mounting!

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

Great guys really friendly, I will definitely recommen this store

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

I purchased these plans for every product I buy from Best Buy

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Have used the coverage in the past and it is very useful. Have had 0 problems.