Customer Ratings & Reviews

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

Have not had to use yet, but have in the pay and had good success with repairing my devices

Unless you dont invest in added protection on your purchases

I Always Recommend Geek Squad protection plan!!!!!!

Send a warranty price is perfect. Discovers everything.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

I haven’t used it yet but in my opinion, it is a must-have.

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

I always get the extra insurance on used items. Totally worth it if things go wrong.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.