Customer Ratings & Reviews

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

I took this warranty but havent had to use it yet bc installed the TV ourselves

Never had to use it so I gave it five stars because it was there IF i needed it.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

Good service it’s not bad but thrrr is other options we can consider

Excellent TV for the money. Good quality picture and sound.

Excellent service in us1 location and the rest shop

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

Haven’t had to use, but peace of mind if any issues arise!

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

Sometimes getting protection on products is just a good idea. Thank you GS