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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 30,632 reviews
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Analysts get on big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, I highly recommend this company and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that provides ease of mind for any problems regarding my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I would not be without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying warranty coverage for my Hisense T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the people at Best Buy was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog guarantee responsables end with good atención

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad on hand! They are Johnny On The Spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage, confused employee explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend