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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 30,632 reviews
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get 5 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to keep the new TV on the up and up for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful on time and did everything right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was easy to buy but so far we have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. on time. very knowledegable. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks and sounds great. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $300 for the TV open box and got 5 years warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contact of service was easy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

    I would recommend this to a friend