Customer Ratings & Reviews

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

Got this for my TV and yes it is worth it. I can relax for the next 5y.

Its a great value and a good buy and quality price was awesome

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Geek squad gets the job done!!! No other geeks I want touching my electronics!

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

They do the best service in radio installation. Very professional and on point.

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

Happy with my purchase and the customer service received at the store

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

Great insurance! If something goes wrong you can get it fixed!

Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.