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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 30,640 reviews
  • Rated 5 out of 5 stars

    Geek Squad...Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection is great to have the first 2 years. Anything can happen within that time frame with a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase with ever major buy. Its a must have. The service is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at its Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort of knowing that I have experts around when I need them for all my Tv needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavily recommended by most people who bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep helped point me in the right direction very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set For 5 Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GSP 5 year plan saved me on 77” oled tv. Was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present idea. She loved it and was able to use it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it always pays to cover a expensive item for s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

    I would recommend this to a friend