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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 30,641 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our TV to give us peace of mind if something happened to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I always buy it and when needed it I I have an excellent response. I always recommend it and purchase it for the products that apply.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this! Helps whenever anything brakes or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go along with my oled tv purchase, Best Buy seems to offer a better protection plan than any other place for this type of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection from geek squad for accident and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having this protection if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has been great but knowing I have a warranty in case it has problems is great to know. I have never had a problem with their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a television purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new television I purchased almost a year ago, thank the Lord everything is still going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the 5 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery, great service. appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the GS accident protection plan. It pretty much covers any accident. If you get any gear at Best Buy at all, get the accident plan. Best case scenario is that you'll never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 70in LG tv that I love. I haven't used the Geek squad yet. Which is great but glad to know they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

    I would recommend this to a friend