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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 25,368 reviews
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use this service yet but will be nice in the future if anything goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We'll See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it might be a good value, I will find out. I like how they keep track of it for you, so you don't have to hold onto the paperwork forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage due to my 2 yr old tv needing replacement. I feel better with this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not have protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection for everything we have purchased from Best Buy. When an issue has come up they are great with helping out to the fullest extent. If there isn't a fix they are quick to do what's necessary to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I paid for... Respect and responsibilit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for... Respect and responsibility, my TV was damaged after 4 years and Geek Squad replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always purchasing Geek Squad Service is purchasing a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    A must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty is the best. No 3rd party coverage like most company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve Always had a Very good experience with the geek squad warranty. Never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business, especially on Oled TVs. Do yourself a solid and get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on time and installed everything how I wanted it n looks great! Ty great warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have and keeps you from getting upset if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and very good service I really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good service I really recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the money. Don’t have to worry about going through the manufacture on any warranty glams. Plus it covers just about everything except abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection less to worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the added protected to the piece of mind in case there is a failure after the manufacturers warranty expires. No regrets.

    I would recommend this to a friend