Customer Ratings & Reviews

…. but my computer isn’t finished as I’m waiting on a warranty claim on a brand new motherboard. Long story on that.. I have been using it for an xbox one my room mate had laying around. The picture and clarity is great and it certainly seems faster than the older xbox. I turned the color ip 5 and it is good, the blacks are great, and it is more than bright enough for any use I’ve had. I don’t find the glare particularly bad. I’m not really much of a TV person and didn’t own one before this (lije I said, I got it as a monitor) but I’ve enjiyed watching some stuff I would have used my phone for before. There is no crunchyroll app, but airplay was easy enough.

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

Thank you very much for everything you have been given to us

Having this is like having my own nerds in my house for anything

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

Usually extended warranty's are not worth the price, but with Best Buy I love it. When I had a problem in the past, Best Buy has taken great care of me with no hassles. They have made good when it counts. I may not get the additional protection, but for electronics which can have a high failure rate I always purchase from Best Buy and get the added protection. From what I have read and experienced their coverage is the best and typically the longest. I know of enough people who's TV has died after a year and a half (after the warranty), who were out of luck as they did not purchase the extended coverage. Also, I prefer buying TV's and many items at Best Buy vs all the competitors including Amazon who has given me terrible customer service.

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

Very professional and always accurate. Geek squad has never steered me wrong.

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

im really glad i buy the extended warranty as you never know what will happen in the future and if your like me you dont have alot of money to throw around at times. so its good to pay a little more now then alot later when you may have to pay a whole lot or be out whatever it is at the time. personally think its worth it as the one year warranties are usually very limited and if u dont find ur item under their exact perimeters then you cannot make a claim.

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

Not sure when I used this but they always do a good job

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

Hopefully we never have to use it, but in the past this service was well worth it.