Customer Ratings & Reviews

Overall, I am very satisfied with the 5-Year Standard Geek Squad Protection plan. It provides excellent coverage, convenient service options, and peace of mind knowing that my device is protected for an extended period. I would highly recommend it to anyone looking to safeguard their electronics investment.

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

Definitely glad i purchased the geek squad coverage

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

For all my tvs over 40 inches, I always invest in a warranty. So far the warranty has been a life saver. I love the fact that Geek squad will repair tv 40 inches and over in home. They will 1st troubleshoot with you. If problem still persist. They will order parts to your home. They will come and work on tv at home. If they can't fix tv, they will offer you another tv. If tv is not available, they will upgrade you to next available one.

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

This is the perfect item to have. It is protection for my items purchased.

Smart purchase. Why not buy a warranty for a new tv

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

Always good to add a protective plan just in case accidents happen

Very helpful. They make it effortless when there is something wrong

Geek squad lives up to its warranty good value. geeks forever

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

awesome protection for large purchase plus any computer service needed at no charge

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

I love Best Buy. Yeah had good quantity fast and friendly service. Good price yes I haven’t been to Best Buy in a long time. I love the shop y’all have good quality good service and I’m so excited to be with y’all. I have a little experience shopping at Best Buy I love it I’m so excited I bought my TV at Best Buy and I love it and the TV does everything that’s why I love the shop yeah have good service.

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

I haven't had to use the geek squad yet and hopefully won't have to

Excellent service! No complaints here all as expected

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!