Customer Ratings & Reviews

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

The extra protection through geek swap squad was reasonable for the time covered.

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

I haven't used the 5 yr warranty and I hope I don't have to.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

They helped me choose a product in my budget and size range

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

Feels good knowing my things are protected if something happens.

Geek Squad. Ive worked with these people since they opened in North Mpls . When they came on the scene they had a fleet of black and white VW Bugs with their logo on the side . Everyone from the thugs on the street to the Excutives on the top Love these Nerds . Always polite and courteous and for the older crowd trying to learn very very patient . I will work with these people until the end of time.

Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.

Beautiful television picture. I am very happy I bought it.

I love geek squad. They answer all my questions and are very professional.i

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

I have other products that the geek squad have fixed for me and I am happy with their service

HiSense at its price point is best Television. It serves my purpose very well without spending much. The amount I saved compared to buying expensive TVs, now I can spend on better services like high resolution streaming etc.