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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 30,810 reviews
  • Rated 5 out of 5 stars

    Yet to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this service and hopefully I won't have to, but I feel assured that it will serve me well if I have to use this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protecting costly items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year standard geek squad protection is great for big items like a TV, worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly no need for protection plan with the great products bestbuy offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use, but it is a good service available just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! Knew what they were doing with no problems whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray fuzzy line of whats included if theres cost and what is directly the tvs fault vs wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not needed them yet. But I think it is a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with The Geek Squad so far.... but only had to use them once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed to use the protection in the past . I will also purchase this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awedomr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must here in Florida and Best Buy makes it affordable and along with their excellent customer service it is a win win for sure!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Greek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and a great service. I used it before when I had my phone. Hopefully it would be good with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll worth the value. I always purchase this service and have used it on several occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service covers a lot of issues you may have. Totally worth the cost to cover expensive items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service you can trust. Well worth it for sure! I love it here!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv good, Remote bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the tv other than the remote which has stopped working after 1.5 years or so. You cannot turn tv on without it- or at least I cant find a button on the tv. Or else there is an app you can use to control the tv but it has to be on to set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached out for help with connection and the rep was so helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figure a 2 year warranty is a good investment for a New TV with how often they change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only extended warranty I have ever found to be worthwhile, or delivering what’s promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Greek for a really really long time . I would recommend this to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier finally a top of the line item in a smaller size!! Well done Samsung

    I would recommend this to a friend