Customer Ratings & Reviews

The best warrenty for a tv repair problems when you need it

I ve already given my feedback on this one before , so it s the same.

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

Geek squad has always gone above and beyond for anything I need help with.

Affordable price and makes a lot of sense for a television investment

Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.

Great plan for new TV. The price is good for 5 years.

I love the Geek Squad because they have always been so professional and bend over backwards to satisfy their customers. They have always treated me well. Today 09/20/2021 I went in to get a TV repaired that was almost brand new and they made the transaction so easy and aloud me to exchange it for a brand new one. This is why I have never ever purchased somewhere else even if the product I want is cheaper. I have literally spent thousands of dollars over the years at Best Buy and I always walk away knowing if anything goes wrong they will fix it. Always purchase the extra Geek Squad warranty it is well worth it and you will have no problems if your item stops working.

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

I haven't used the 5 yr warranty and I hope I don't have to.

Bought this for my teenage daughter, as she watches either Netflix or Hulu exclusively and is well-versed with the Roku box on our family TV. Pros: Easy setup, although you must go through the laborious process of activating and authenticating across all of your subscribed services (not a fault of the TV). Picture and sound quality are more than acceptable. Picture is better than on our famous-name bedroom TV, which we bought for 10x the price a few short years ago. Cons: Just one, so far. Someone else gave this a single star rating because they could not activate the star (*) option on streaming services to customize the picture settings. I too had this problem, until I added a device (PS3) to an HDMI input and found that I could bring up the option menu on this new input. I then went back to streaming and was pleased to see that the * option now works! Apparently Insignia is not aware of this. I opted for the 2-year service option for around $30, as I have some concerns about long-term performance. Very happy for now.

Always there when I need them. They saved my life repairing my laptop!

Great protection plan with a good price for 5 years.

Love the ability to purchase this for peace of mind!

Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party