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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 30,818 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty from Best Buy. It is a great warranty and I know they stand by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything anywhere you always have to get a warranty and Best Buy has the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value my purchases, and I like the peace of mind that they are being protected under the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed this myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks I was able to turntob n the Visio and get a Samsug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn’t buy this coverage but I’m glad I did. They were able to handle my issue without hesitation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful with getting my tv issues handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a warranty option available at a reasonable price and be able to do it all from the same location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect those that you love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have this protection just in case something happens to my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good way to cover your appliances with more guarantee, excellent service from Best Buy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my t.v. quickly, I needed this protection because I am not "techy".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes highly recommended. They are always happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service always comes in handy and is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always important to get these. Best Buy ALWAYS lives up to their promise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with warranty and Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must had this protection plan just incase anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it , so it is kind of hard to review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used waist of money just take care of your stuff and it wpnt brake........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security knowing my purchase is protected.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues so far, but love knowing that if there is a problem, it’s covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time take the protection plan for more longer time is more protection

    I would recommend this to a friend