Customer Ratings & Reviews

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

Definitely need to have the two-year plan with geek squad. It gives you peace of mind.

I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

I've only had to use the geek squad a couple of times. And each time they we very helpful.

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

this will help me when i need it good deal good price thank Bestbuy

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

Nice picture and sound for the price can't be beat. Navigation can be a bit of a pain. Overall good buy!!!

It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

No experience, since I've never used this, and that's ok.

Always a must hands down. Never bought a single tv witjout this and its saved me nore times than i can count

It was the day before thanksgiving and I turned my tv on and the screen was white. I had only owned it for 13 months. I unplugged it and tried to turn it on and it wouldn’t work. I looked up the number for geek squad and spoke with a really nice person. They replaced my tv for free I just had to repurchase the geek squad for my new tv because it wouldn’t transfer over.

The staff was great in helping me purchase this. I have not used it yet and hope I don't have to

Would not purchase an expense item without having a extended warranty and the price was right.

The geek squad is my go to team for everything. I buy all my products at Best Buy and cover it with the geek squad full protection plan

THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.