Customer Ratings & Reviews

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

It is always good to get the protection plan on almost everything, some things have defects & what not. I bought a brand new tv had it a lil over a month & started to see red dots in several places called the geek squad they sent someone out & it had to be replaced, had i not had that protection plan i would have been on my own, at least get the two yrs if nothing else

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

Great confidence in knowing that this will be protected for 5 years.

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

I always buy a warranty with electronic to avoid headaches on breakdowns.

Anytime I call or go in for help everyone is wonderful.

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

The delivery guys were extremely nice and very helpful

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

great peace of mind, and hassle free, can even transfer to another person

Good for the value, feels good to know that the Geek Squad has my back

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

Don’t wish to say nothing about this…………………………,…….

Bought a new 75"tv and thought it would be in my best interest to get.