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Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 30,552 reviews
  • Rated 5 out of 5 stars

    Get the warranty serivce plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why did I get this if they're not helping me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that come to complete the installations are well trained and always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet but i feel good having it in case i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good coverage for the price. Have had to use this before and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Yaz T, CIA Sr. Geek squad. She very helpful in processing our store credit for our malfunctioning TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever seen, works amazing love it highly recommended for anyone looking for something of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy a five-year warranty? The peace of mind and so much more that comes with it and if anything by chance happened in five years, you get it fixed free or brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPARE- COMPARE- COMPARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud Excellent Qualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this came with my purchase! Makes me feel secure with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet because my TV is brand new but the customer service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product with a reasonable price. Everybody can but it

    I would recommend this to a friend