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Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 30,552 reviews
  • Rated 5 out of 5 stars

    In case of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad before and loved the protection on our items as we purchase a lot of things from Best Buy and we have had a few items fixed and will replaced it if they cat fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people great service answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the extra service very helpful when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service took care of my problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helped wirh my return and loaded my tv in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a 5 year extended warranty, I feel more protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year plan easy purchase. Good TV yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad one click or call away is very reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U don't need it until you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for big purchases for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy something from best buy without this. It has paid for itself time and time again. Got a replacement on my tv within 48hrs of the claim. Great warranty as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like an excellent offer to protect and investment like this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend