Customer Ratings & Reviews

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

Geeksquad is worth it when you buy often from best buy

With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.

This is a very valuable warranty for five years after original warranty

Excellent help but sometimes there is a long waiting period for service to be completed.

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

The color and black spots are impeccable! The best tv I've owned!

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

The technicians that come to complete the installations are well trained and always so helpful!

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

Very good deal on Best Buy. Wanted to get the 65 inch but we’re sold out . Very good TV with vivid color and budget friendly. Installed this for my kids bedroom. It has multiple gaming consoles hooked up to it. It’s a pleasure watching on this television so far. Wanted to get a Vizio but heard Vizio TVs we’re having problems and issues so instead decided to go with this.

Hopefully I don't have to use it but am covered if I do

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.