Customer Ratings & Reviews

Great type of...peace of mind. Hope i dont regret my decision.

Love it anytime i need help they are there to assit me

I've used my protection plan to replace a malfunctioning TV. The Geek Squad quickly assessed the issue and recommended a replacement at no cost. I'm sold!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

It's a peace of mind. I purchased for 5 year plan.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

great team. great support. attentive and responsive

Geek squad protection is easy and efficient. Would highly recommend

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

Love the geek squad professional and knowledgeable

This TV does so much still finding new things daily. We love it!

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use