Customer Ratings & Reviews

Having insurance gives us some relief as the new TV we bought is in great quality and we want to make sure it can get fixed if something were to happen to it.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

Geek Squad Products Definitely Recommended For Everyone

Great Service, pleasant and helpful staff. Very Accommodating.

I just purchased this warranty and so far I haven't had to use it (thank goodness)! In the past, I have had this warranty and this warranty does far exceeds my expectations and Best Buy stand by their warranty 100%.

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Geek squad is good. Nice on time support which was carried out by experts

I buy warranties on all my electronics. If best buy ever got rid of the geek squad warranty id likely never buy another tv from there. But super satisfied

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

With the geek squad I don't have to worry about my purchase for 5 years!

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.