Customer Ratings & Reviews

The lady that helped me purchase my TV took her time didn't rush or push me answered all my questions and went above and beyond anything I could have asked for.

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Love the Geek Squad, A+ help! They are always available if you need them!

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

Hoping the warranty covers anything that happens to my tv

After buying ii my products, i dont use my plan for now because my products are really good.

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

Good television great vivid picture. Some occassional light flashes.

Glad I bought it, haven’t used it. Hope I don’t need it.

Getting started wasn't so bad. There were many downloads but I was able to get through a few of them. Still not finished with these setups just yet. I hope I don't need the Geek Squad, but if I do...

Very good and nice. Help me a lot really recommend.

Went above and beyond to help me. I really appreciate their service.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

Excelent service. Employees trained for the deferents TVs.

Adjusted price with flash sale after purchase of which we appreciate

The agent mounted my tv and all the equipment connection

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.