Customer Ratings & Reviews

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Geek Squad fantastic Service company with quick complaint response.

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

I think this is the best warranty service that you have.

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.