Customer Ratings & Reviews

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Always best to have geek squad for every purchase you buy

I like the five year warranty my TV went bad and they're going to exchange it with no problems

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

I love how I will be able to get help for the next 5 years. So Thanks!!!

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.