Customer Ratings & Reviews

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

Service as described. Allow for returns and fixes to damage

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.