Customer Ratings & Reviews

Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

Excellent experience. Great tv and excellent installation

best place in capital region to buy your home and office goods with great quality and super customer suppot

With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

It comes in handy its best to have it and not need it then to need it and not have it.

Very good to know that my purchase is backed by the Geek Squad

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.