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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 30,824 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad, A+ help! They are always available if you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service with time of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little problem with color and picture it was replace it in 2day.Technician came the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good knowing that if anything ever happens Geek squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For expensive TV’s why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty. My Tv is in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CC TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case of emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection plans! Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Get That Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection service for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection warranty fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just need it. Do you know how many things I’ve had that broke after the factory warranty was up? The geek squad warranties are the best thing to have. Easy to use, a fantastic value. I’ve use their warranties on TVs and clothes washing machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

    I would recommend this to a friend