Customer Ratings & Reviews

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Have not had to use yet, because the TV is running very well.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

Geek squad great company had issues with my tv they replaced it!!!

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Do not leva ebeat biy with out ... i am serious .. you wil regret it

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Don't give costly repairs a chance and buy this warranty to protect your product

It's worth having and I recommend it to anyone that's thinking about it!

Always great to have your mind at ease with the extended warranty

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

having a geek squad protection plan is always worth it. they always help

Geek squad protection is easy and efficient. Would highly recommend

Great place to buy from and great tv good graphics really pleased will be back forsure

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!