Customer Ratings & Reviews

Geek Squad has always been quick and very efficient with my inquires and repairs.

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

Nice to have the piece of mind incase something happens and the delivered

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

Geek squad was worth it for this product. I made a wide decision to purchase it.

Very useful fixing problems, i could return my tv without struggle

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

They where hands on took their time to make sure that I where satisfied with my decision

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Replacing 18 month old TV that went irreversibly to black screen.