Customer Ratings & Reviews

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

Have not used yet but will definitely enjoy if i ever need it

Have not had to use yet, but have in the pay and had good success with repairing my devices

Always trust the geek squad! They are lifesavers!!

Unless you dont invest in added protection on your purchases

Haven’t had the opportunity to use it yet but I’m sure they are reliable

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

I haven’t used it yet but in my opinion, it is a must-have.

Send a warranty price is perfect. Discovers everything.

I Always Recommend Geek Squad protection plan!!!!!!

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.