Customer Ratings & Reviews

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Geek squad representative was outstanding. Arrived timely and performed service quickly.

Great protection with BestBuy you can always be sure they will fix it or replace it

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

Everything works well and I will refer anyone to Best Buy for your electronics

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Feels nice to have geek squad protection! Would recommend!

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

Fast service and easy appointment set up. Helpful and understanding

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television