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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 30,617 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Geek Squad protection and it always paid for itself with the professional service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the additional cost, get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mdl1962

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient, Friendly and knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helps me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a new 4K when I had problems with an HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Highly Recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

    I would recommend this to a friend