Customer Ratings & Reviews

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

Excellent service once you reach a person. Person I spoke with was great

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Look forward to working with Geek Squad when I have an issue with my TV.

Awesome service. Friends and very helpful and would recommend 1000000%

The best and good to protect, and save your money I recommend this for everyone fif starts

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

I am satisfied with the service plan and sleep well knowong I am covered.

Great add on service, very knowledgeable, Would by it again

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

Great service that provides ease of mind for any problems regarding my tvs

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.