Customer Ratings & Reviews

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

Haven't used it and hope I don't need it but glad I purchased it.

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

This is good to have when you purchase your product you know it's being protected ,when something tears up you can always bring it back I know because I never had a problem.

I have purchased Geek Squad warranties for the past 15 Years, I have never had any trouble with repairs or returns. I highly recommend adding it to every purchase.

Protection prices went up, but I was locked in at the old price. I have never had to use the protection plan so I can't make a fair assessment.

I can’t make a large purchase without having some type of insurance to show for it. You hope that nothing goes wrong but if it does you’d want to have Geeksquad protection.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

Geek squad protection plans takes all the worries out if something goes wrong with any of my purchases.

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

Great services. Well worth the little extra. Fast and friendly.

Very nice service family and friends. Go there and take a service.

They are all was good on top of you have trouble they are there

Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

Best thing to purchase at Bestbuy, you will never be disappointed.

Great protection. . No need to contact manufacturer. Just sore walk in . For great service and help

I think the geek squad warranties are great what I don't like about it is it should start after the TV's manufacturer warranty instead of with it