Customer Ratings & Reviews

Help me even though I didn’t have an appointment was very fast

Great service but schedule takes too long.. hire people!

We had Geek squad extended warranty on our last television and because we had it and the tv failed we got credit for a new one. That is why we bought it on this new TV.

I bought the 2 year protection, I don't think I'll need it though! Good to have

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

I've asked some of the dumbest questions and without laughing, I get the answers I need to use a computer. I rely on Geek Squad for all my computer needs and enjoy using mine.

Great customer support from Best Buy. Anything wrong they will come to me

I always purchased 5 year extended warranty it’s worth it and it gives you peace of mind, had 3 TVs in the future with Horizontal lines and the replace it with a better tv cause the model I bought was no longer.

Easy to install and set up. Great graphics and great size.

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

They have always gave customer service when I came into the store

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

The Geeks are the best and good at solving problems and making suggestions.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

Excellent product, very easy to setup and configure