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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 25,370 reviews
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance really.. unknown reliability with tcl, Hisense,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and engagement .... they really know Macs! I already recommended them to a friend~!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Best buy has a great warranty program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Best buy has a great warranty program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty to protect my new Toshiba TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection on everything it works great and the help great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Gives you a piece of mind when you need to repair your electronics. Also when you need help with your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pieces of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have geek squad protection. You not need not to worry about anything. They will take care of your issues. No one offers that kind of service when geel squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a good investment with the cost of high end OLED TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind. Takes the wording out of issues that may arise. Hope I never have to use but a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it, but if I do I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, the asst manager at our Owasso store is amazing, they are always so wiling to assist and answer questions that you may have. We appreciate the whole teams efforts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This world doesn’t promise quality so CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t count on quality in today’s world so CYA. When you expect to but new every 3-4 years get the 5 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added incentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is for the added incentive if I were to have a problem the Geek Squad would be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan for Samsung Lake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended Geek Squad Protection policy with large priced items. Have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on electronics, you never know what can go wrong with them now a days, basically you get a newer product if something goes wrong with yours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend