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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 30,802 reviews
  • Rated 5 out of 5 stars

    Big TV get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup and Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very attentive and made good suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful getting my desk top and lap top TV's set up and all mall ware removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to Use it yet, but was very cheap for only 2 years. Have used geeksquad before and they work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the peace of mind. Minimal cost for maximum protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call on Geek squad one time before. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have...peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth to protect your investment...in entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a big one on buying service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection should be purchased with all major buys. Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Haven't used them, but its nice to know i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Thanks Best buy for my happiness!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned my wife s laptop of all garbage. I brought two computers in have them upgraded and one worked the other went to recycle bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I had the panel was bad and the plan was worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan I could've gotten for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend