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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 30,795 reviews
  • Rated 5 out of 5 stars

    OLED baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED panels the best for gaming by far fastest response 120hz for ps5 or Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great at solving issues and doesn’t take long if you get the right people to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup. Projects well. Subwoofer links easily to soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Installed/Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV has all the features you need including Apple TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Have always had a great experience so nice to know my product is protected

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough security and protection on your devices and products these days you just never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind!Another thing less to worry about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I honestly didn’t know what to expect but glad I got to experience real help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mandatory with every purchase can’t go wrong with this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please please buy this geek squad this is important for your tv please buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never be too covered. In home service is ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Hopefully I won’t have to use it.

    I would recommend this to a friend