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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 30,799 reviews
  • Rated 5 out of 5 stars

    Great service protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection has really paid off, second tv they have replaced for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv started showing some lines and as soon as I called geek squad, they immediately began the process and in about a week, I was told the new tv would be delivered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the peace of mind of a full warranty on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad protection with EVER product I buy . Had a TV break down to big go store they come to me fixed no charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our tv our selfs. We told them they didn’t have to. We could do it ourself They brought it in but we set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling good about this purchase. knowing that i am protected by the Geeks gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed I can get my tv fixed if something is wrong with it. If they can’t fixed it they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love those guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and patient and very, very knowledgeable and to this day continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad Protection Plan gives you a peace of mind and if you need service the Geek Squad is there to correct your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it put the peace of mind is worth every penny. I always buy a protection plan for all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that my device is covered and my expenses will not go up over the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It's worth the price and I never have issues getting things fixed/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the service yet. Past experience with Geek squad has always been great. Also gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage it's a must. I wish I would have bought on my tcl. Now I'm stuck w a Samsung dumpster fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan around... They have always come thru with the service plans I've purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn-In Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great burn in protection, worth it for burn in protection!

    I would recommend this to a friend