4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 30,807 reviews
  • Rated 4 out of 5 stars

    Piece of mind coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a gamble to know if you will get your money’s worth. Piece of mind knowing I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is better than chocolate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase any digital devices or electronics with out getting the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Tim in the magnolia room at the Merrillville Indiana best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with my TV. Now I am relaxed because just $30 give a peace of mind for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really rate this because I have not used it. I am not sure if it was worth the money or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv I bought for $300 more lasted 14 months unfortunately 2 months too long for warranty so decided to buy best buy one and have no worries!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m spending a lot on a TV might as well get the insurance to have the peace in mind for the five years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service fine .. but unable to repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they were unable to repair our iPad Air 2 .. appears it’s another Apple failure for us. Battery died and was unable to replace since it has the glass cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got this coverage so I don't have to worry about replacement or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the service and protection you need, especially with complex and/or expensive products. Well worth the investment and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for any purchased items at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended and worth the price especially anything goes wrong as that it will be covered!

    I would recommend this to a friend