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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30155 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 30,155 reviews
  • Rated 5 out of 5 stars

    The best offer there is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vendor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound boy has a massive face and a good tener in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both tvs and Sony sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my products worked very good my sound bar both tvs work just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and customer service was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having. Your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my purchase. Having the reassurance that your purchase has protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worht the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my camera body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy if you are spending big dollars on an item and want it protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has gotten good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and Best Buy has treated me so well through the whole buying process. Even having to return a couple defective TVs. I wouldn't hesitate to buy this because of the white glove service. Even with other options like SquareTrade available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transferred my data quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices is right! When I request service this worth the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Installed mounting fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient and connected everything for completion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damage TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me replace a damaged tv and were very easy and efficient to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but have never had an issue with warranty plans from Best Buy!

    I would recommend this to a friend