Customer Ratings & Reviews

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

The agent set up my TV and downloaded all apps for me!

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

Very professional and knowledgeable On time Highly recommend

Agents lead me to the right product for what I needed

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

My last TV started having problems/ So the 5 year warranty came in handy

This comes in handy when your trusty electronics decide to break down.

Really glad we got the protection. It’s so worth it for a piece of mine.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

Great customer service support I would recommend it

Great tv with great clarity, easily accessible and can navigate great

No issues with their service. So far I have had no issues.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

It’s a protection plan, I mean what can you really say?

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down