Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 30,279 reviews
  • Rated 5 out of 5 stars

    Furniture services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about future problems even with furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. These TVs will die. Spend 80, and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Geek Squad Service Contracts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyone...... Good purchase.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everyway. I would recommend this ptoduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I went to the store, I was going to buy on Amazon and get a three-year warranty for 2999 but when I went to the store for $10 more I got a five-year warranty and they would come to my house to fix it so it was a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers excellent customer service and piece of mind for my expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for repair / replacement of TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - Price - Reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a high end 4K HDTV, the Geek Squad Protection Plan is confidence that help is close by if ever needed. The price of the plan is also less than most others. In the past, the Geek Squad Protection from Best Buy was quick, friendly and satisfactory. This makes everything about buying the new TV worry-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More convenient one solution to get help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but hope coverage is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung corp just suks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all of my questions!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, they have the best insurance policy for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional protection. Reasonable price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service I totally satisfied Highly rec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I totally satisfied Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm conflicted.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

    No, I would not recommend this to a friend