Customer Ratings & Reviews

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

Love his TV works great and great price and service plan

Purchase protections plans selectively. When I've had an issue replacement easy.

Good expalanation for necessity of protection plan.

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

The most beautiful guarantee I have seen in my life

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

I purchased this Protection Plan for my 8K TV. I think it is worth it because BestBuy gives me the opportunity to deal with them directly instead of mailing stuff or 3rd parties. Specially, I have the piece of mind that if my TV needs to be replaced I will receive a new one instead of a refurbished one (It has happened before). In that case I rather buy a new one than getting something that has different defects of the one that I turned in (Specially with phones, it has happened more than once).

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

No problem with service. Haul away old tv. Drivers were f3.

It was super easy to sign up for an account before I made my purchase of a brand new tv. Best Buy made that easy for me. A place where I go for all my appliances and electronic needs. They're so friendly and always quick to help. I love my Best Buy

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.