Customer Ratings & Reviews

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

Very helpful and Their availability is very convenient

Respectful young men from the Geeks delivered and installed the TV smoothly.

Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

It’s great! Everything is great! Thanks geek squad hooge is the best!

Look forward to utilizing their services if needed in the future.

I got the helped i need to make my son Mello happy for his bday thanx

Seems expensive for the time frame of coverage. Hopefully will not need to use.

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

They delivered my SAMSUNG TV to the third floor and as planned.

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

This service is a MUST for all your tech. They are able to fix or replace any tech concern

I bought a floor model OLED LG 55 inch TV because the price was too good to pass up. I bought this warranty because it was an floor model, I usually don't purchase an extended warranty. Im so glad I did. There was burn in on the wcreen when I got home and the geek squad came over and replaced my screen within a week. Amazing customer service and amazing warranty! Thanks geek squad and Best buy!

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

Best protection for any electronic devices , good prices for coverage