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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 30,331 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used being new TV as of yet but will call if any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey tv protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self mounted, didn't call Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already in place. This is a replacement television and a birthday present for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any issues and they treat customers with the upmost reapect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price for possible repairs needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do highly recommend to get this service for your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Coverae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great investment

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the peace of mind knowing that Geek Squad has my back

    I would recommend this to a friend